Very satisfied with the quote for a replacement evaporative cooler and the subsequent installation by very competent installers. I just stood back and let it all happen.
This is the third time I have used Maroondah Heating and Cooling (twice for cooling and once for heating). Each time, I found that their knowledge, service and professionalism from start to finish has been exceptional. This most recent time, their installation team were polite and respectful, and cleaned up after themselves (and patient even when I slept through my alarm and found them knocking on my door! LOL) I am happy to say, when my ducted heating packs it in shortly, I wont be wasting any time in getting additional quotes. Great work Team!!
I would highly recommend Maroondah Heating and Cooling. Customer Service was of an extremely high standard. I would like to thank Dean, Rhiannon and particularly Luke. Luke was extremely efficient, knowledgeable and polite. Could not have asked for better service.
We would definitely recommend Maroondah Heating & Cooling. We have had ducted air conditioning and ducted heating installed in 3 properties and always found them very professional. The work is always completed on time and they clean up after themselves! All their staff are extremely helpful and friendly making it a very pleasant experience overall.
We had a new 8.5kW split system air conditioning unit installed and couldn't be happier with the whole process. All the staff we dealt with at Maroondah Heating and Cooling were professional, friendly and knowledgeable. We were undecided at first about what type of cooling system we wanted installed. Michael came out and assessed the layout of our home and talked us through the options to find something that suited both our needs and our budget. The installation and electrical work was carried out in one day and the guys even cleaned up after themselves (they brought their own vacuum cleaner!). I would highly recommend Maroondah Heating and Cooling.
I had a new ducted heating unit (with Ducts) installed, the whole process with all the staff was extremely efficient. They were quick with all responses & excellent with communication.The Rep doing the quote was fantastic as was the tradies ... highly recommend them.
Really really happy with my ducted A/c installation. The quote was thorough and included everything I wanted, the guy who quoted it understood immediately what I was after. They weren’t the cheapest (but not far off the mark) but their system was the best. The guys who installed it were great! Arrived on time, worked diligently and smoothly. And unlike many tradesmen I have had around recently, they weren’t overly loud or rowdy! The whole thing went smoothly from start to finish, and it was actually finished, on the day, when they said it would be (again, unlike other jobs I’ve had recently where “I’ll have to come back to finish that next week” seems to be a common phrase)The system itself seems to be working perfectly. Can’t wait until the really cold and really hot days so I can really try it out. I can’t get over how quiet the daikin ducted system is. You don’t even know it’s on. Perfect for the bedrooms.I definitely recommend maroondah heating and cooling!
This company is great to deal with! Friendly, professional, and know their product. Pricing is also quite reasonable. Definitely recommend this company, thank you!
06:12 23 Nov 21
CA Dandy Iphone
02:35 19 Nov 21
From my initial contact with the friendly phone Receptionist to the Technician who completed the quote and arranged for a further person to ensured the outlet area could be worked through without any issues on the installation day, to the 3 installers who completed the job in the rain and kept me informed throughout the day of the progress - all were awesome. They were all on time, respectful, professional and took the time to answer all my questions. I run businesses myself and would highly recommend.
04:32 28 Oct 21
Amazing service, professional and prompt. Dave came to quote and he was the best, easy discussion and we signed up straight away with a very competitive quote. Mick installed the new heating unit, he was awesome, unit fitted well and the inside work was neat and looks great. Mick cleaned the area where he had been working and left the home as it was before. Thanks guys we will certainly recommend you to our friends and family - 5 star service
10:52 17 Oct 21
An absolute pleasure to deal with. We recently moved into our house and had a broken ducted heater that we didn't know about. Jake came and figured out the problem and made some suggestions without being pushy. Very polite and easy to deal with. He also fixed our heater and did a service (and in the rain you poor thing!) and I would not hesitate to use them again in the future!
22:24 15 Oct 21
Had Dean come out to quote and I was impressed. He offered some alternative views from competitors which made sense, and was able to clearly explain cost vs benefit. Looking forward to the install!
04:55 11 Oct 21
22:55 10 Oct 21
I had two quotes and this team gave me the best ideas and solution for a difficult install. The install was on time and the team installing were amazing, professional, clean and very cheerful. I was so impressed with the product and the cost and would recommend this team for any install, especially when you need ideas of where to place the system.Couldn't be happier, they are so quiet and efficient i will save thousands off my heating and cooling.thanks for your efficiency and professionalism
06:49 06 Oct 21
22:17 02 Oct 21
Prompt efficient and professional. They took their time to make sure nothing was damaged and were very reasonably priced
12:07 30 Sep 21
Michael was fantastic at installing our Daikin reverse heating-cooling unit. He was punctual, courteous, professional and neat. It was a real pleasure to have Michael do our job, thank you!
09:41 27 Sep 21
I'm very fortunate I was recommended to use the services of Maroondah Heating and Cooling. From my first contact with Glenn the owner, the experience has been absolutely outstanding. He came out to my property in person to summarise the best option for us after our existing BRIVIS heating unit failed after 20 years of service. Chris and the team arrived on time and I was so impressed to see how particular they were with every element of the installation. My contact with the administration staff has also been exceptional, making sure the process ran smoothly. Not only was their quotation competitive, it detailed every component of the changeover so there were no surprises.What more can I say - "Just a delight from start to finish"Thank you
01:57 22 Sep 21
Maroondah Heating and Cooling was recommended to us through a son's work colleague and from initial contact to finish they have been nothing but proffessional. First recieved emailed brochures from Zoe, and then had Michael come and quote on new sytems (Heating & Cooling). We went with a Daikin Heating & Cooling system with a My Air program & 8 zoned areas. This was installed over 2 days by Darcy, Kai, Ben, Tom, Zac with Dale overseeing final sign off and check of system. All the staff and workers were polite and courteous, cleaned up very well taking all the old system. Had a couple of queries on the following Monday and Darcy & Kai attended within 24 hours and sorted out these minor issues. Very pleased with system and service. Would thoroughly recommend them.
09:27 17 Sep 21
I contacted Maroondah Heating and Cooling as we had just moved into our new house. I was concerned about the state of the ducted heating unit as I have a 1 year old son and I wanted to ensure it was safe and not emitting any CO2 or any other debris as he seems to suffer with airborne allergens. We were booked in for 2 days later, which was timely I thought, Liam attended our property and immediately recognised the heater may be a hazard. It was a cracked and dangerous 20 year old unit. He disconnected it and organised for us to be contacted within 24h by Dean the salesman. He then came and gave us options. We were expecting a much larger cost, so we were thrilled with the outcome. A few days later, Mike installed our new machine. I felt confident at every stage that we were being well looked after. We now have wonderful heating which I know has been fully tested after installation. Following up from that, I had a wonderful experience over the phone with Rochelle.Thankyou for the team and Maroondah H&C we are very thankful for your expertise and honesty for our home heating.
09:20 17 Sep 21
We had Maroondah Heating & Cooling out to perform maintenance on our ducted heating. Unfortunately we had to then replace our 20 yr old ducted heating unit.As we were without heat, they organised an excellent and knowledgeable sales rep within 24hrs who helped assess our options and organise a new unit.Within a week we had a new unit installed by another technician who was on-time & extremely professional.We would fully recommend Maroondah Heating & Cooling for your heating and cooling needs and can not thank the staff enough.Special thanks to the 3 people who helped us through the process, Liam, Dean and Mike.
Craig C Watts
04:39 17 Sep 21
This is the 3rd time we have used Maroondah Heating and Cooling . This time we installed an ActronAir Platinum Que system. This required the removal of an old gas furnace and all the ducting and replacement with all new larger ducting including zoning to 4 areas.Maroondah did a great job. Arrived on time. Had a good sized team and worked efficiently on the installation. They cleaned up well and even installed a colorbond sheet to cover the old hole in the wall.The system is going very well and we are very pleased we once again went with Maroondah Heating and Cooling. Would certainly recommend them.
23:49 16 Sep 21
From the initial phone call to quoting then installation, the MH&C team were polite and great to deal with. The installation works were performed professionally including taking away the old unit. Thanks.
09:32 07 Sep 21
Sushil came to my home today to service my heating unit and evaporative cooler. He was great! Punctual - he rang 15 minutes before arrival and arrived on time. I am really impressed about how knowledgeable Sushil is, and he explained everything to me in a way I could understand. After inspecting my heating unit ducting, he explained that it was in very poor condition due to its age/wear and tear and explained that the unit itself is not very efficient and the ducting being in the condition that it is in did not help. Sushil made some recommendations, but was not pushy at all. I’m a 69-year-old pensioner and I am very grateful of this information.Well done Maroondah Heating on running such a pleasant, prompt and efficient team and business.
04:45 06 Sep 21
My late husband, Simon and I have dealt with Maroondah Heating and Cooling for some years now. They have always been most professional and courteous. For the last two maintenance visits, we have been delighted to deal with a young man called Jake. He is an absolute joy - happy and knowledgeable. It is a testament to the company that they ensure that their employees share the same ethics as they do. Thank you again.
23:40 15 Aug 21
Fast reply to quote request. Quote was done and explained clearly. Installation was done without delay and installer was friendly and obliging with my positioning of floor outlets.Highly recommend
23:14 12 Aug 21
Great service from a very professional company. They have installed an maintained both heating and cooling systems for us. Jake (heating technician) did a fantastic job repairing some very old gas heating ducts. Highly recommended.
10:52 07 Aug 21
We needed our ducted heating system to be replaced. Dean came around to do the initial analysis and gave the best advise. He was honest, upfront and very clear about what to expect. The installation process was very prompt, the technician was on time and finished the work neaty. He gave me a how to use of the system. Rochelle reached out to get my feedback. I am very happy with their service and overall experience. I am glad I reached out to them.I am enjoying the ducted heating system in melbourne winter. I would highly recommend them for any services related to heating and cooling.
08:22 05 Aug 21
04:06 05 Aug 21
Amazing professionalism shown by Maroondah Heating & Cooling from the initial quote, the technical workmanship with the installation and then the final inspection. Highly recommend this company to anyone who wants fast, prompt service with 100% expert workmanship.
15:13 01 Aug 21
03:05 30 Jul 21
02:46 27 Jul 21
Maroondah Heating & Cooling have installed both heating and Cooling for me - Heating just recently and Cooling a few years ago - on both occasions they were amazing .Had it installed in a day - cleaned up afterwards and the heating is brilliant .i would highly recommend this company to anyone that wanted these services - very professional, polite and communication is perfect.We even had it installed a day earlier than expected.We had a Gas leak under our house and Maroondah detected that and we were able to have this fixed on the same day - so grateful as it could have been quite dangerousWell done Maroondah Heating and Cooling.
05:40 22 Jul 21
Very efficient installation of a Bonaire six star heating. Have used this bushiness for all my heating and cooling needs. Very pleasant and easy to deal with. The installers are very professional and clean up efficiently after the job.
05:18 18 Jun 21
Thank you to the team at Maroondah Heating and Cooling for your courteous, professional service. From Zoe at Reception, the initial quote by Dave and through to Daniel the technician that installed the new unit and follow up by Rochelle. The process was easy and straight forward. With many thanks my home is now warm and cozy.
04:50 08 Jun 21
I would like to congratulate Maroondah Heating and Cooling for the fuss free supply and installation of a new Bonaire Gas Ducted Heating system, at a house we recently renovated. The company’s price was very competitive, and everything happened on time, as per their original advice. The installation was very neat, and the Gas commissioning technician was extremely helpful. I found the entire team a pleasure to deal with. I have no hesitation in recommending Maroondah Heating & Cooling to anyone considering the purchase of a new heating system
06:50 31 May 21
I had a new Daikin ducted heating and cooling system installed by Maroondah Heating & Cooling. David Cullen the sales person and the team headed by Dale Hallett who did the installation work on the day were all very professional and I am extremely pleased with their work.
08:54 28 May 21
New central heating gas replacement done .they are excellent work quality very good and all promises fulfilled price was very competitive. Very happy with them
04:23 24 May 21
09:02 21 May 21
When our gas ducted heater died, we didn’t want a straight replacement but wanted to consider better heating options for our house which was always cold downstairs & warm upstairs in winter. Dean did a thorough review and suggested a much better heating solution. We are delighted with the end result and now have a cosy home. Although we had a teething issue with an error code on the controller, Richard came back to resolve the issue and Rochelle provided excellent follow up customer service. Thank you Maroondah Heating & Cooling!
Love Lee Crafts
09:35 14 May 21
They replaced a old system for us, they were very professional. They turned up when they said they would. They didn’t over sell and made the process easy and straightforward. My home is now toasty warm again.
05:56 14 May 21
Technician attended my dad’s home to service his Brivis HX23 gas heating appliance. Dad was very happy with the service, the technician was friendly, capable and informative. Thank you for providing such a good customer experience.
07:21 11 May 21
Very professional and helpful from the initial enquiry regarding a new electric heating/cooling ducted system to replace a ducted gas heating, through to pre-quote inspection, final quote and installation. Follow up assistance also very professional and excellent service.
01:06 09 May 21
Sushil solved a mystery issue with our gas central heating system that had been plaguing us for a while. He was very responsive and went the extra mile to explain what the problem was and to check for other issues while he was here. Thoroughly recommend him.
Bob & Joan Goff
00:26 06 May 21
We were very impressed with the courteous, clean and thorough manner in which the tradesmen carried out the installation of our new heating system.Would not hesitate to recommend Maroondah Heating in the future.Bob and Joan Goff
08:02 29 Apr 21
What can I say. .. Sushil was an amazing maintenance guy .. polite , removed shoes on entry and couldn’t help enough.... and didn’t leave until he made sure we had heating .. Thanks Sushil .. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
10:15 27 Apr 21
In the last twelve months, we've had two urgent call outs to Maroondah Heating and Cooling.Jake and Sushil have sorted us out both times in a straightforward, no-nonsense manner. They are terrific troubleshooters but also good educators and we're now really informed and comfortable with the status of our heating and evaporative cooling.We highly recommend these guys and won't use anyone else.
07:00 18 Apr 21
On time and professional had no problems from start to finish
10:44 15 Apr 21
Had our routine maintenance done by their service department on our Ducted heater unit. Liam called before arrival as promised and then arrived on time. A detailed service report.was supplied and explained in full. Highly recommended for their quality and service levels.
05:40 10 Apr 21
I had Maroondah Heating & Cooling install a Split System Air con - they did a great job (multiple workers turned up on the same day).. really great job - simple and worked with me to get the result I wanted! excellent
23:45 05 Apr 21
09:05 31 Mar 21
Really happy with the new ducting. We have a long house and the previous ducting system was inefficient, very noisy and delivered poor results. Maroondah Air fixed all those issues so we are very happy to recommend the company. Everyone at the company has been good to deal with, and sorted out a minor issue promptly and without complaint.
00:27 30 Mar 21
We contacted a few different companies to get quotes to replace our tired old heating unit. I rang Maroondah Heating and Cooling and straight away I could tell that they were a professional company. I organised a day for someone to come out and quote and they came out and gave us a very competitive quote, which was backed with a good warranty.The only fault I could find was a the on site quoting process. I felt that they could have been a touch more professional. In saying that we had another company come out to quote and they were very rude and stand offish. People don't realise that the initial meeting is the most important part of the process. Anyway we had the unit installed and the guys that fitted it were great, easy to talk to and went through a basic training of how to use the unit. So overall really good experience and I would use the guys again as it is a no stress purchase and you are left knowing that you are in good hands. Thanks again.
03:40 26 Mar 21
Thank you for your professional service when installing our replacement central gas heater on 9 March 2021. Your technician and his apprentice were timely, efficient and courteous throughout the process. All appropriate safety checks were undertaken on completion of the installation and your crew cleaned up beautifully. We will be sure to recommend you to anyone wishing to use your business. Cheers, Peter and Carole
00:32 26 Mar 21
Mitch, Reece, Daniel and Lachie were the most polite and tidy tradies! They even didn't mind my dogs sniffing around seeing what they were up to! Would definitely recommend the company, all staff polite, prompt and easy to deal with. Quote well explained.
03:12 25 Mar 21
We used Maroondah Heating & Cooling to replace our ducted heating system with a new 5 star Bonair system with 11 ducts the service from the quotation to the installation was firsts class. I have been using their services for many years from the previous installation of out evaporative cooler to our ongoing servicing for both our cooler and previous ducted heater I would highly recommend their services to anybody.CheersPaulKilsythVic 3137
06:29 24 Mar 21
From the initial contact, the team were professional, knowlegable and always arrived on time.From the inspection then written quote through to the installation communication was excellent.The crew were respectful and complete our instillation with out fuss.We would have no hesitation in recommending MHC.
00:31 21 Mar 21
Very good service
02:29 11 Mar 21
I had a good feel when I booked the service and so glad I did. Receptionist was so accomodating.Jake had a tough job to do and thank goodness he was experienced and accomplished at troubleshooting. I thought we would need to replace the unit, so he saved us a fortune. Highly recommend and will use them again, when needed
21:27 18 Feb 21
05:39 17 Feb 21
A very organised & competent group of people. Everything aboutthis company works like a well oiled machine.
08:39 16 Feb 21
Fantastic company to deal with that takes alot of pride in there workmanship and customer service . Would highly recommend to anyone wanting a high quality service!
03:29 16 Feb 21
Excellent service from start to finish. Would recommend and use again!!
02:37 15 Feb 21
Jake was professional and quick with servicing our evaporative cooler on our double storey home. Would recommend and use service again. Thanks!
01:08 31 Jan 21
Excellent service, price and professionalism from the team at Maroondah Air. We have had a new Bonaire evaporative unit installed and we were more than happy with the whole process which was very thorough and efficient from start to finish. Would not hesitate to recommend.
00:57 19 Jan 21
Very responsive company - installed replacement evap cooler - the service from Mike the installer was brilliant - friendly, professional and worked fast to deliver a great outcome. Would recommend to others.
03:48 15 Jan 21
Liam came out to service our evaporative cooler. he was exceptionally professional, friendly and would highly recommend him. Havent received service like this in a very long time
02:33 13 Jan 21
Thank you so much for sending your lovely staff out so quickly to install our new BONAIRE evaporative cooler. Everyone was so friendly and helpful; they showed up when promised, answered all my silly questions, and left the property spotless. Your installers even fixed a few cracked tiles they found on the roof.Your understanding of our urgency due to my daughter's medical condition was heartwarming.We are so excited to try out our new evaporated cooler this afternoon!
00:39 08 Jan 21
05:28 21 Dec 20
The crew that installed our ducted evaporative cooling was polite, respectful and efficient. Very pleased with all the staff, would not hesitate to use this business again.
21:34 03 Dec 20
On time attendance. Reviewed job to be performed before starting. All work carried out with care and attention, and area thoroughly cleaned on completion.Very satisfied in all respects.
17:13 20 Nov 20
03:53 30 Oct 20
Jake was super helpful, respectful and took the time to educate us on how to use both our heating and cooling systems. Highly recommend! Everything was simple from calling to book a service to Jake's amazing service!
11:03 29 Oct 20
Fantastic customer service. From the ease of receiving a quote, to the quick installation and professional tradesmen (Mick and Jodie) installing the new ducted heating system, the service was fantastic. Thank you for making the process seamless.
09:39 29 Oct 20
Very impressed with Liam. One of the best tradesman I’ve ever dealt with, excellent PR,very knowledgeable, on time, and knew exactly what he was doing. After he left our Daiken AC unit was up and running as if new.Highly recommend these guys and will definitely be using them in the future !! Don’t hesitate to use this company...you can do so with confidence!Thankyou.
01:51 26 Oct 20
Excellent trouble free installation and service.
23:44 10 Oct 20
Great service prompt and friendly
02:08 29 Sep 20
My Braemer ducted heater stopped suddenly. Maroondah came out within 24 hours. Liam and his apprentice investigated the problem, testing each component and replacing the circuit board. The unit is operating better than ever. Reliable and professional. Thank you MHC!
01:39 25 Sep 20
Maroondah Heating and Cooling provided exceptional customer service from my initial contact right through to the completion of the job. Very Impressed!
23:18 17 Sep 20
02:51 16 Aug 20
Great guys at maroondah heating would highly recommend them to anyone
01:42 05 Aug 20
Well this is the second time we have used Maroondah Heating and Cooling. The guys Daniel and Darcy were on site at 8.20 and left at 11.00. Both are highly recommended, job was done without any fuss and when completed was shown how the Heating system works. Thank God we have heating again. Maroondah Heating and Cooling is recommended to all. Helpful, friendly, polite staff to answer your questions and service is A+. Thanks to all of youWayne Murphy
11:27 15 Jul 20
Great service thanks Liam
12:15 18 Jun 20
I am very impressed with the punctuality and professionalism of Maroondah Heating and Cooling. Last week I had Michael come to my double storey home for a quote on a new heater. He assessed the situation and provided a typed quote on the spot. Within 4 business days I had Phil and his apprentice Jody installing my new heater on Friday 12 June. They arrived on time and worked very hard for 6 solid hours, removing the old heater through the manhole and putting in the new one. Michael called me when they discovered the zone motor had died to let me know the price of a new one and whether I wished to proceed. Phil and Jody cleaned up the mess they made and patiently answered all my questions. My experience was 10/10. I highly recommend this company. Julie B Wantirna South
Lydia de Boer
01:31 21 Mar 20
My phone call to Maroondah heating and cooling was prompted by a sudden noisy pilot light in my 36 year old Vulcan wall heater. All my options of servicing/replacing were explained. I chose to update to a Daikin split system which is far more energy efficient and safer. Communication was excellent. Everyone arrived promptly and I am extremely pleased with the final result. Thank you everyone!
21:01 16 Mar 20
Efficient, friendly and prompt and good communication
03:44 04 Mar 20
11:51 01 Mar 20
I have been utilising Maroondah Hearing and Cooling for many of the properties I manage throughout Monash and surrounds and their professionalism is second to none. This fantastic team go above and beyond, each and every time.
07:23 10 Feb 20
10:39 08 Feb 20
01:21 05 Feb 20
Have had a reverse cycle ac installed by Maroondah Heating and cooling before together with a replacement ducted heating system. My mother had an old and inadequate ac and was finding the summers hot so I recommended Dave come and quote. My mother can be quite difficult but found Dave a thorough gentleman and well versed in his profession. She is not local to this area. Stewart who installed the Daikin system was also a gentleman and very amiable and punctual, and cleaned up after himself.
03:03 02 Feb 20
Very reliable and great service
03:17 01 Feb 20
23:07 29 Jan 20
Had Liam out to look at our unit this morning that wasnt powering on. As a small business owner, i have been super impressed with all my dealings with Maroondah Heating and Cooling from making the service appointment through to the work done. Liam quickly diagnosed the issue, explained clearly how to sort it ourselves in future, serviced the unit and gave sensible advice on the next service. He also gave advice on our ducted heating. All in all this was a 10/10 experience, they did what they promised and did it all superbly. Cant recommend this company enough. Keep up the great work!
23:10 18 Jan 20
07:00 30 Dec 19
Fantastic, honest service.
22:10 16 Dec 19
00:07 12 Dec 19
Well initially there was a little issue with stock not available for Daikin , but Dave provided us with the alternative solution that worked very well for us, their work is A class , the boys were very decent and good in their work.I wanted to thank Dave for the full arrangement and successful execution of the task and also helping me out with the asbestos removal.
02:07 09 Nov 19
00:55 31 Oct 19
Just want to say a big thank you for the fabulous job your worker Jake just did at my home today.I have been using your company for many years now at home and rental properties we have owned.Not enough people say when a great job has been done, including myself. Having Jake here today has prompted my post.Well done Maroondah Heating on running such a pleasant, prompt and efficient team and business.And again thank you Jake, our yearly service man.