We were very impressed with Dave who gave our initial quote and even answered his phone on a weekend to assist us with a query. The men who came to install the unit were excellent and when an electrician was required unexpectedly they arrived within an hour. We were initially booked in for a 7 day wait for installation but the team were able to move us to an earlier time which was fantastic! Reception staff are also most happy to help with queries. A very positive experience.