Posted by & filed under .

Our ducted heating service broke down with only 4 days to settlement and final inspection on our house we sold, causing us mega stress. Luckily the technician who came to check the old unit recommended Maroondah Heating and Cooling. Their representative, Kirk, came out first thing the morning after our distressed phone call, quoted on the replacement system, took photos of where the unit was supposed to go in the roof and the next morning at 8 am Danny and Sam came to install the new unit, knowing exactly where the unit was to go and what to expect because of the photos. They had to go in through the roof, took out the old unit, installed the new one and connected up to the existing ducts. They were very efficient and clean, I was worried about damaging internal ceilings or walls that close to final inspection (which had happened previously when tradesman were up in the roof cavity) but not a single mark. The guys even removed their workbooks before entering the house so they would not mark the carpet! They also took away the old system, so not a trace was left of any work being done at all!
To have a quote and a complete new system installed within a day and a half is just unbelievable service, especially when you are stressed to the max with settling on a house you sold. Everyone at Maroondah Heating and Cooling understood the situation we were in and went beyond the call of duty to help us. We cannot recommend them highly enough, best service we have received from any company in a long time. We rang the owners personally to thank them, everyone, from the receptionist Fiona, the representative Kirk and the installers Danny and Sam were professional, courteous and efficient and a pleasure to deal with.
Thankyou very much,