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Fiona, can I just say how impressed I’ve been with the service I’ve received from you and your colleagues, from David, and from the guys who came out and did the work today. Absolutely outstanding in every regard – and I’m a fairly tough crowd, having worked in customer service myself for many years. I’m particularly grateful that David was able to ring around and arrange installation at what I understand was very short notice. That was very much appreciated.

Thank you all for a brilliant job. Really well done.

Heather